Who can participants reach out to for questions about their test kit?
Please direct participants to covid19@everlywell.com for COVID-19 tests, and to membersupport@everlywell.com or call 855-463-1670 for all other boxed test kits.
Health plan members using bagged test kits can submit inquiries at: membersupport.everlywell.com or call us at: +1 855-923-2678 (Monday - Friday 8a-8p ET).