Lens (General)
- Everlywell Sample Issue Definitions and Resolution Process
- After I login, Lens will load then send me back to the login page. What do I do to fix this?
- I successfully activated my Lens account in Okta. Where do I go from here?
- Is there a way to set up an admin user in Lens?
- Does the participant consent to their results being shared with our organization?
- I’m unable to log into my Lens account. Who can I contact for assistance?
- How do I reset my password?
- VIDEO: Lens Administrator Settings and Notifications
- Do you have an example of what the downloadable PDF results look like?
- Is Lens mobile friendly?
- I noticed a kit has a participant error—who should I reach out to?
- How do additional people at my organization get access to Lens?
- How long will my Lens password reset link be valid?
- How long will my Lens activation email link from Okta be valid?